Recent research shows that commercial cleaning and disinfecting services are expected to grow as more workplaces across the country reopen. According to 83% of businesses, they are likely or very likely to have their facilities cleaned more often upon reopening. The same time, 73% believe their workplace should be cleaned every day and 56% desire it to be disinfected every day. What does this all mean for business owners? Professional office cleaning services are now available.
It’s been a tradition to keep your workplace clean and tidy, but it is even more important now. We’re sharing some ways that you can make sure your team is working with the best local business in your area.
Interviews
It’s not fair to let anyone work in your company. So why should you allow cleaning companies into your house? It is important to understand the qualifications of any potential hires before you make any hiring decisions. It is important to interview your top candidates before you make any hiring decisions. Ask them about their industry experience and how they got started. What are their hiring methods and the standards they adhere to? Next, ask about the details such as the cleaning rates for their offices and the hours that they work. It is important to have a team that fits your schedule. You don’t want them to be unavailable later on.
Require References
This part of the hiring process is similar to the previous. Each cleaning company should provide a list of clients they have previously performed similar services for. Don’t forget to keep the numbers and names in your desk drawer. Ask each member about their experiences. Did the team members respond promptly and professionally? Were there any problems? Are they willing to recommend them?
Review the Reviews
You can do some research online and call clients. Virtually every business today has an online presence. This includes commercial cleaning businesses. You can search for them online by entering a search term like “commercial cleaning companies in bristol“. Next, you can read any reviews.
Research has shown that 84% of people trust online reviews more than personal advice from family and friends. So take your time! You can check out the business profile of the company, including the listing in Google My Business. Don’t forget about checking their social media profiles. You can check out their reviews and feedback on Facebook and LinkedIn to see if they match the rest of your testimonials.
Ask about Liability Insurance
Research shows that the average small business spends almost 7% of its revenues on IT hardware and other software. Your offices may be filled with expensive capital expenditures such as scanners, printers, scanners, and high-priced computers. It’s smart business sense to safeguard these assets. Cleaning companies should have liability insurance. If a member of your team accidentally damages, breaks, or loses an item during work hours, this coverage will protect you and your items.
Most policies cover bodily injury as well as property damage. Your company will not be responsible if someone is hurt on the job.
For critical business documentation, request
What other documents are essential to your business? It’s smart to ask for copies of the following documents before signing on the dotted-line:
- Insurance for businesses
- License for business
- General insurance
- Workers’ compensation insurance
These documents all work together to prove a company’s legitimacy. If you are unable to verify any other documents, make sure that the company is authorized to operate in your area. Unscrupulous companies can pose as legitimate to gain uncharted access to your workplace.
Learn about the hiring process
A commercial cleaning company that has liability insurance is an indication they have regular workers and not just cash workers. Ask about their training and hiring processes. How do they recruit, train and vet their employees? What industry standards are they using to train them in the most current industry procedures and policies?
Keep in mind that you are allowing the cleaning crew into your workplace. Your employees can trust that your information and assets will not be compromised. It is important that everyone who enters your workplace is professional, clean, and ready to do the job.
Check out the Cleaning Process
How does the team start the cleaning process once they have arrived at the location? Are they following a schedule or just cleaning as they go? Reputable companies will have a standard checklist that each member of the team has. This standard task list helps ensure that everyone is on-task and engaged. They also ensure that your office is clean and tidy. Here are some of the most important questions you should ask:
- Are you familiar with a cleaning routine that you use each time you clean?
- Are you able to identify specific areas that need attention (e.g. foyer, hallways, bathrooms, cubicles, kitchen, windows)
- How can you spot and treat pesky problems like mold or mildew
Ask about Cleaning Products
It is no secret that more businesses are adopting eco-friendly and sustainable business methods. Do you and your team wish to be green? You should ask your commercial cleaners to tell you what products they use to clean carpets, grease stains and spills.
There are many brands today that offer eco-friendly alternatives to large-brand cleaning products. Ask the team if they currently use these products. If they don’t know the answer, ask them if they would be open to switching. You can request the Material Safety Data Sheets for each solution if you want to know more. The Occupational Safety and Health Administration (OSHA) requires that you have an MSDS.
Although the chemicals in their arsenal may not be dangerous, cleaning companies that deal with chemicals regularly should have an MSDS for each. This allows the team to know how each solution reacts with other compounds. Is it inflammable? Is it a potential health hazard? How do you store it? This information is contained on the MSDS card. Ask the company if they can send you their MSDS list so that you can inspect the materials.
Verify the Location
It is obvious that you want a commercial cleaner that can get to your office quickly and easily. Although national chains may be present in your area, it is best to look for local companies. If you have any questions or concerns about the services you receive, or if you want to file a complaint or ask a question, you can speak with a local representative. This means that you will receive a higher level of personal service and attention to details.
Learn about the Disinfecting Procedures
You need a commercial cleaner that is more than just able to clean bookshelves and empty trashbaskets in the wake of the COVID-19 epidemic. You need someone who can clean and disinfect every surface, paying particular attention to areas where germs are most likely to be found, such as kitchens, telephones, doorsknobs and computers. Ask them how they disinfect offices and what products are used to kill pathogens and bacteria that can cause illness.
